administrative ASSISTANT

Posted: January 18, 2016

Department: Administration

Reports to: General Manager (Vanessa), Senior Editor (Jennifer)

Salary Range:

  • $13.00-15.00 per hour (DOE)

  • 12-15 hours per week (with potential for advancement)

Position Summary: The Administrative Assistant assists the CEO with general administrative and office duties. He/she represents Red Arrow Media to potential and current clients, and supports the Senior Editor with writing and editing tasks.

Essential Responsibilities

Administration —

  • Organizes documents, communication, emails and files accordingly

  • Manages office, including finances, to organize, file and pay bills

  • Works with Accounting Firm to maintain a spreadsheet of income and expenses, and keeps budget up to date

  • Runs team errands (printer, post office, lunches, etc.).

  • Works with cleaner to maintain cleanliness efficiency and purchase necessary supplies and/or materials

  • Acts as a “guardian” between team members and client, walk-ins, and phone calls.

  • Receives clients in reception area and provides coffee and/or water.

Customer Care —

  • Manages emails and communication via, responding within 2-3 business days to all inquiries

  • Serves as the main liaison between Red Arrow and potential authors, responds to customer query emails and voicemails, and supplies adequate information

  • Accepts and responds to manuscript submission forms within 2-3 business days

  • Coordinates with Senior Editor to assign Manuscript Reviews to a designated freelance writer/editor

  • Delivers Manuscript Reviews to clients upon completion and answers any follow-up questions and/or concerns

  • Passes on email requests for long-term client relationships to the General Manager

  • Assists the Executive Editor with other tasks, as necessary, within the Editorial Department

Product Orders —

  • Manages emails, orders and communication through

  • Responds to client/vendor book order requests, orders books through RA's distributor, or supplies orders through RA’s stock, sends subsequent invoices and communication, and ensures a timely and effective delivery

  • Receives new printing orders from clients and/or RA, retrieves printing quotes from printing agencies, coordinates subsequent printing proposals with the help of the Marketing Director, and upon approval from clients, orders print jobs through printing agencies

Essential Skills

  • Above-average writing and editing skills

  • Extensive experience with Microsoft Office, specifically Word and Excel

  • Excellent verbal and written communication skills

  • Detail-oriented and efficient

  • Efficiency in accounting skills and/or programs

  • Team-player and mature interpersonal skills

  • Engaging and friendly personality

Limitations and DisclaimeR

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.


If you're in the Redding, CA area, please send your resume to


Red Arrow Media is a team of professional writers, editors, graphic designers, and publishers who offer a complete menu of services to authors developing works for print or electronic publication. Unlike traditional publishers, who essentially purchase finished products from authors and retain the copyright and most of the profits, we position ourselves to serve authors who want to own their work. We collaborate artistically in manuscript development, providing everything from ghostwriting to content editing, proofreading, and aesthetically pleasing interior and exterior design.