Posted: January 18, 2016
Reports to: General Manager (Vanessa), Senior Editor (Jennifer)
$13.00-15.00 per hour (DOE)
12-15 hours per week (with potential for advancement)
Position Summary: The Administrative Assistant assists the CEO with general administrative and office duties. He/she represents Red Arrow Media to potential and current clients, and supports the Senior Editor with writing and editing tasks.
Organizes documents, communication, emails and files accordingly
Manages office, including finances, to organize, file and pay bills
Works with Accounting Firm to maintain a spreadsheet of income and expenses, and keeps budget up to date
Runs team errands (printer, post office, lunches, etc.).
Works with cleaner to maintain cleanliness efficiency and purchase necessary supplies and/or materials
Acts as a “guardian” between team members and client, walk-ins, and phone calls.
Receives clients in reception area and provides coffee and/or water.
Customer Care —
Manages emails and communication via email@example.com, responding within 2-3 business days to all inquiries
Serves as the main liaison between Red Arrow and potential authors, responds to customer query emails and voicemails, and supplies adequate information
Accepts and responds to manuscript submission forms within 2-3 business days
Coordinates with Senior Editor to assign Manuscript Reviews to a designated freelance writer/editor
Delivers Manuscript Reviews to clients upon completion and answers any follow-up questions and/or concerns
Passes on email requests for long-term client relationships to the General Manager
Assists the Executive Editor with other tasks, as necessary, within the Editorial Department
Product Orders —
Manages emails, orders and communication through firstname.lastname@example.org
Responds to client/vendor book order requests, orders books through RA's distributor, or supplies orders through RA’s stock, sends subsequent invoices and communication, and ensures a timely and effective delivery
Receives new printing orders from clients and/or RA, retrieves printing quotes from printing agencies, coordinates subsequent printing proposals with the help of the Marketing Director, and upon approval from clients, orders print jobs through printing agencies
Above-average writing and editing skills
Extensive experience with Microsoft Office, specifically Word and Excel
Excellent verbal and written communication skills
Detail-oriented and efficient
Efficiency in accounting skills and/or programs
Team-player and mature interpersonal skills
Engaging and friendly personality
Limitations and DisclaimeR
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
If you're in the Redding, CA area, please send your resume to email@example.com.
ABOUT RED ARROW MEDIA
Red Arrow Media is a team of professional writers, editors, graphic designers, and publishers who offer a complete menu of services to authors developing works for print or electronic publication. Unlike traditional publishers, who essentially purchase finished products from authors and retain the copyright and most of the profits, we position ourselves to serve authors who want to own their work. We collaborate artistically in manuscript development, providing everything from ghostwriting to content editing, proofreading, and aesthetically pleasing interior and exterior design.